Terms and Conditions

The aforementioned terms and conditions define the guidelines for utilizing our website and ghost-writing / editing services that we offer. By using either, you agree to be bound by these Terms. If you have any reservations or disagreements with the terms outlined in this document, we respectfully suggest refraining from using our Website or Services.

Content and Intellectual Property

The Website’s content, including text, images, videos, and design elements, is the exclusive property of Writer’s Wing. Unauthorized copying, distribution, modification, or use of any such content is prohibited without our written consent.

Using the Website Safely

You agree to use the Website responsibly and in accordance with all applicable laws. It includes refraining from:

  • Uploading illegal content or anything that violates intellectual property rights.
  • Harassing, threatening, or defaming other users.
  • Disrupting the normal operation of the Website with viruses or malware.
  • Attempting to gain unauthorized access to the Website’s systems.

Writer’s Wing is not liable for any damages arising from your use of the Website, including but not limited to:

  • Encountering harmful content posted by other users.
  • Downloading viruses or malware from the Website.
  • Experiencing technical difficulties or website downtime.

Changes to the Terms

We reserve the rights to update our terms and conditions at any time. We recommend checking them periodically to stay updated. Your continued use of the website following any changes signifies your acceptance of our updated terms and conditions.

Complete Agreement

These terms constitute the entire agreement between you and Writer’s Wing regarding your use of the website and services. They supersede any prior or contemporaneous communications or agreements.

Book Writing Services

Project Proposals:

We encourage you to share detailed project requirements through our “Talk to Us” page or you can directly share them with your consultant. It helps us understand your needs and provide an accurate proposal. We offer various contact methods, including phone calls, emails, and online chat, to ensure your preferred mode of communication is always available.

Data Loss and Backup:

Please be advised that using the website, including uploading your project materials, is at your own responsibility. While Writer’s Wing takes reasonable precautions to protect data, we cannot guarantee complete prevention of data loss. Therefore, it is highly recommended that you maintain your own backups of your project files.

SMS Terms (if applicable):

By subscribing to our text notifications, you agree to receive updates about our services, promotions, and shopping cart reminders. You can unsubscribe at any time by replying “STOP” to any message we send.

User Content

When you work with us on your book, you retain ownership of all your intellectual property. It includes:

  • Trademarks
  • Brand Names
  • Logos
  • Manuscripts
  • Copyrights
  • Characters
  • Story Ideas

We respect your ownership and will never assert rights to your creative work.

Responsibilities Regarding User Content:

  • You confirm that any content you share with Writer’s Wing, including but not limited to website content, manuscripts, book cover designs etc, is your rightful property and does not infringe upon the intellectual property rights of others.
  • Writer’s Wing assumes no liability for any user-posted content on their domains.
  • You agree to defend Writer’s Wing against any claims or lawsuits arising from your content, including any legal fees associated with such defense.

Limitation of Liability

Writer’s Wing strives to deliver exceptional service. However, we cannot be held liable for certain situations, including:

  • Website downtime or temporary unavailability due to maintenance or technical issues.
  • Corruption or removal of data uploaded to the Website (refer to the Data Loss and Backup section for details).
  • Interruptions or delays in accessing the Website due to internet service provider issues.
  • Damages arising from data transmission over the internet (e.g., corrupted files).
  • Loss or damage caused by someone else using your account information (ensure you keep your login credentials confidential).
  • Any errors, omissions, or inaccuracies in the information or services we provide.
  • Deletion or non-storage of email messages sent through our contact form.
  • You may experience technical difficulties using our email service.
  • Denial-of-service attacks or other security breaches beyond our control.

Cancellation and Refund Policy

We understand that plans can change. Here’s how our cancellation and refund policy works:

  • You have the right to cancel your order for any reason within one hour of placing it. A full refund will be issued.
  • After one hour, your order is considered confirmed, and cancellations or refund requests will not be accepted.
  • If, after receiving your completed project, you are unsatisfied with the work, you may request a refund within 30 days. However, a 50% early termination fee will be deducted from your refund amount.
  • Client will not be eligible for any sort of monetary refunds once they approve the primary draft.
  • Any refund requests based on change of mind are not acceptable.
  • Customer is not eligible for a refund after 24 hours once the contract has been sent to the client, client need to sign it and share it back with us, moreover if the contract is not sign within 48 hours customer is not eligible for a refund without a valid reason.
  • In case of delays or issues in publication process on a third party publication platforms, no refund requests will be accepted.
  • To request a refund, please get in touch with us at info@writerwing.com with details about your concerns.