Privacy Policy

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Writer’s Wing prioritizes safeguarding your privacy during your visits to our Site(s). We aim to provide transparency regarding the information we gather, its usage, and how you can request updates or corrections to this information. Please note that the organization retains the right to revise or adjust this Privacy Policy as needed, thus we encourage you to revisit this page periodically for any updates. The date of the last revision can be found at the top of this document.

Scope

Our Privacy Policy encompasses all visitors to our Site(s), regulating the collection, storage, processing, and transfer of Personal Information, both online and offline.

Definitions

As elaborated in this Privacy Policy, the below mentioned terms have the following meanings:
  1. “Financial Information” pertains to specific Personal Information of a financial nature, such as your Payment card details.
  2. “Information” encompasses any data collected, including but not limited to “Personal Information,” “Financial Information,” “Web Analytical Information,” or any other data gathered through our Site(s).
  3. “Marketing Information” consists of your Web Analytical Information and Personal Information, such as name, address, email address, and telephone number, utilized by the Organization for marketing and promotional purposes as outlined in this Privacy Policy.
  4. “Personal Information” refers to data that can identify a specific individual, either alone or in combination, including Financial Information.
  5. “Site” or “Sites” denotes the Organization’s website found at https://writerwing.com/ and any other Sites controlled or authorized by the Organization, regardless of domain name or IP address.
  6. “Social Media or Social Network” includes various Internet communication technologies on Sites facilitating online conversation and interaction, such as blogs, forums, wikis, chat sessions, and newsgroups.
  7. “Social Networking Content” (or “SNC”) comprises user-generated content shared via a Social Network, encompassing Personal Information and digital content uploaded to a Social Network, potentially displayed on other users’ Social Network pages.
  8. “Organization,” “Company,” “we,” “us,” and “our” refer to Writer’s Wing.
  9. “Unrelated Entities” are third parties not Educational Partners or Business Associates providing services to Writer’s Wing.
  10. “Web Analytical Information” refers to Internet-generated data collected when visiting our Sites, potentially linked to marketing and Personal Information. When combined with other identifying information, it is considered Personal Information.

Information Collection

We gather various types of Information through our Sites and phone conversations. Some data is automatically collected via web technologies, including Social Networking tools. Additional Information is obtained when provided in response to advertisements or requests, during registration or product/service ordering, setting up profiles, or using interactive tools.

Our collection of Web Analytical Information helps us understand user navigation patterns, preferences regarding Site or Social Networking Content, and popularly visited pages. This Information may be correlated with Personal Information to fulfill the objectives outlined in this Privacy Policy.

Information Collected Automatically

Every time you access our Sites, Web Analytical Information is collected automatically. Typically, this data does not personally identify you. Examples of Web Analytical Information comprise, but are not limited to:
  1. IP address
  2. Collection Date
  3. Publisher Name
  4. Connection Speed
  5. Day of the Week and Time of Day (hour)
  6. Language settings
  7. Country, State, DMA, City (associated with IP address, if available)
  8. Domain (.com, .net, .mil, .org, .edu, etc.)

How We Use This Information

Marketing Information

We utilize marketing Information to enhance the planning of our Sites and services tailored to your requirements. This includes assessing and enhancing the services and features of our Site(s), engaging with you via email, postal mail, telephone, mobile devices, and applications such as iPhone or Blackberry regarding products or services that might interest you. Additionally, we utilize this Information to offer customer support, deter potentially illicit activities (including unauthorized downloading of copyrighted materials in accordance with our Copyright Infringement policy), and enforce our Terms of Use. We employ various technological systems to identify and address unusual activities and to filter content, thus preventing certain abuses like spam. Consequently, these measures may occasionally lead to the permanent suspension or termination of Site functionality for certain users.

Personal Information

The Organization acknowledges that by opting to share your Personal Information with us, you are placing your trust in us, and we value that trust greatly. We are committed to safeguarding your trust by not selling, renting, or leasing your Personal Information to third parties. Our collection, usage, and disclosure of Personal Information are carried out for the following purposes:
  • To provide requested products and services
  • To respond to your inquiries
  • To administer promotions to which you have indicated an interest
  • For our internal marketing purposes, which includes, but is not limited to, sending you material about products, services, updates, etc. that we think may be of interest to you
  • For fostering communication and collaboration among members of the Organization community through Social Networks
  • For sharing with our Partners who may contact you with respect to their services;
  • For sharing with our Partners or Business Associates who are performing services on our behalf
  • To analyze how Sites and services are being accessed and used;
  • To improve Site and service performance and delivery
  • To analyze academic and learning outcomes and preference
  • To analyze risk and business results
  • To obtain payment for services that we provide to you
  • To maintain business records for reasonable periods
Regarding the aforementioned purposes, we may employ an automatic telephone dialing system, artificial or prerecorded voice messages, or text messages for communication purposes. Additionally, if you furnish us with a cellular, wireless, or mobile telephone number as your contact information, you implicitly consent to receive calls using automated dialing systems, prerecorded voice messages, or text messages related to your enrollment. Should you prefer not to receive such updates on your cellular or mobile phone, kindly furnish us with a LAN-based telephone number instead.

Financial Information

Your Financial Information is utilized to fulfill requested products and services, analyze operational and business outcomes, assess risk, and finalize your registration or other initiated transactions with us. It will not be shared, sold, or transferred to an Educational Partner, Business Associate, or Unrelated Entity for any purpose beyond these outlined objectives, except in instances of reorganization, merger, or acquisition involving our shares or assets.

To safeguard your Payment card details that you share with us over the Internet, we employ Secure Socket Layer (SSL) 128-bit encryption. This ensures that your payment card information remains confidential, inaccessible even to our staff members, thereby adhering to strict PCI compliance.

Opt-Out

You retain the option to opt-out of our collection, usage, and disclosure of your Personal Information at any time, with considerations given to contractual, academic, legal, or technical constraints and reasonable notification. It’s important to acknowledge that opting out of specific uses of your Personal Information may impact our ability to provide certain products or services. Certain essential collections, uses, and disclosures, such as educational notifications, maintaining appropriate academic, business, and transaction records, and disclosures mandated by government entities to comply with relevant laws, may not be subject to opt-out.

Should you wish to cease receiving marketing communications from us, you can indicate your preference where specified in the relevant email or communication channel. It’s worth noting, however, that such a request will only remove you from our list and the list of any Business Associate engaged in services on our behalf. We cannot be held accountable for any subsequent use of the Information by other parties following its transfer in accordance with this Policy, and you would need to contact such entities directly to have your Information removed from their databases.

You also have the option to adjust various user settings related to the sharing of your Personal Information within any user profile established as part of Social Network activities provided by us, subject to contractual, academic, legal, or technical constraints and reasonable notification. It’s important to recognize that discontinuing Social Network activities may hinder our ability to offer certain products or services.

Our Security Measures

We undertake commercially reasonable steps to secure your Information, mitigating the risks of loss, misuse, and unauthorized alteration of the data under our control. Industry-standard security protocols are employed when processing your Payment Card Information during online transactions and whenever you are prompted to log in to any of our Site(s).

However, it’s important to note that no internet data transmission can be entirely immune to breaches. Despite our implementation of such measures, we cannot guarantee absolute immunity against the loss, misuse, or alteration of Information under our stewardship. Therefore, you provide Information to us at your own discretion and risk. It’s advisable to exercise caution in handling and disclosing your Personal Sensitive Information, refraining from transmitting such data through insecure email, Social Networks, or other online channels.

Communication Monitoring

We may oversee and retain both incoming and outgoing communications to train our representatives and ensure quality assurance. Selected communications are retained only as long as necessary for these purposes unless legal requirements necessitate longer retention. If you prefer that your communications not be retained for any reason, please inform your representative.

Use of Internet Technologies

Cookies, web beacons, and other relevant internet technologies are employed on our Sites to fulfill the aforementioned purposes, deliver Site messaging, and track your Information. These small program codes reside in your computer and browser and can be removed. While you have the option to remove such technologies, doing so may render our Sites unusable to you. You can opt out of cookies or other internet technologies by disabling these features in your browser settings. Refer to your browser’s “Help” section for guidance on changing cookie settings or removing cookie files.

Children's Privacy

We are highly mindful of children’s privacy concerns. Our Sites are neither designed for nor targeted at children under 13. If you believe your child has provided us with Personal Information or registered on one of our Sites and you wish to have this Information removed, you can contact us directly or take steps to remove it yourself.

Site Hosting and External Links

Some of our Sites may be hosted by our Business Associates or contain links to external websites hosted by Partners and Unrelated Entities. When accessing these Sites or external websites, the providers may have access to your Personal Information and may apply their own privacy policies. It is essential to carefully review the policies of any websites you visit online. Please note that we are not accountable for the privacy practices or content of any sites or external websites not under our direct control. The collection, use, and disclosure of your Information by Partners, Business Associates, and Unrelated Entities will be governed by the policies applicable to those specific sites or external websites.

Why do we use cookies?

Cookies are utilized to monitor advertisements and aggregate data concerning site traffic and interactions. This facilitates the provision of enhanced site experiences and tools to our users. In certain instances, we may engage third-party services to aid in understanding visitor behavior. However, these third-party service providers are strictly prohibited from utilizing the collected information for any purpose other than customer analysis.

We Never Share Personally Identifiable Information with Third Parties

We adhere to a strict policy of not selling, trading, or sharing personally identifiable information to third parties. Your security and privacy concerns are of utmost importance to us, and we do not disclose your personal information to third parties without your explicit consent. However, non-personally identifiable visitor details may be shared with other parties for marketing, advertising, or similar purposes.

Changes in Privacy Policy

Writer’s Wing reserves the right to update or revise this Privacy Policy periodically. If you have concerns regarding the usage or disclosure of your Personal Information, please contact us using the information provided below or revisit this Site regularly to access the most current version of our Privacy Policy. We encourage you to review this Privacy Policy frequently to stay informed about any updates. Your continued provision of Personal Information or use of our services following any changes to this Privacy Policy signifies your acceptance of such modifications. In the event that we intend to utilize Information that identifies you personally in a manner significantly different from what was stated at the time of collection, we will make reasonable efforts to notify you at least 30 days in advance. You will be given the opportunity to decide whether previously provided Information may be used in this new manner.

How to Access Your Information and Contact us?

If you wish to access or update any of your Personal Information or have inquiries regarding our privacy practices, please reach out to us via the following contact details:

+1 (888) 491-6371       info@writerwing.com